Get your team involved in the selection process
When deciding what system to purchase, take an inventory of the skill set on your team and find out what the level of digital experience your average team member has. Once you've identified a couple "average" users, have them test drive the new CMS and take notes on what they have problems with or how quickly they pick up on everyday tools they'll have at their disposal.
Once you identify the average user, you can also start making your training plan and support system for those that fall below the average. Does the vendor you've chosen offer training as part of your purchase or online tools? Do you have a few super users that you will charge with being a point of contact for those struggling with the new system? These are all items that you can plan for by involving your team up front.
Embrace your content strategy
Just like cars, there are a lot of great content management systems out there that offer all kinds of features and benefits. Not sure what's best for you, contact us and we can help you put together a strategy or share a helpful checklist that can walk you through the process.